WJ
Wanda J

1 reviews | Active since Dec 2019

24 Jun 2024, 17:56

Cell C Data

Cell C is the worst!!!I have been with them for over 15years, but now I am fed up with them, after cancelling my contract about 3 months ago after the 24 month period, all of my talk time, and data was left after the last month, vanished, ****, gone. I have loaded airtime and data, knowing that I have to reload new data within 30 days for my current data to carry over, I have charged my phone with data on the 24th of May, meaning I still have time left until the 24th of June @ 23h59 to load data. This morning of the 24th, all data was gone. I had phoned customer services, the consultant advised me that the data was loaded on the 25th of May, according to the consultant I needed to charge within 30 days, So I have explained to him that I have time until 23h59 tonight to recharge. He then suddenly informed me that I had used 3 gigs of data and that my night as well as day data was depleted, which I had told him that it is impossible because I have wi-fi at my place, As per my USSD this morning only my airtime was available...moral of the story, we as cell users are been ****** of our data. So it means now that I have to buy new data 1 day prior to the actual bought date.

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