MW
Matilda W
1 reviews | Active since Oct 2019
11 Dec 2019, 07:51
CELL C
Yes we all have to deal with power cuts but Cell C goes off the grid completely. Unfortunately my contract only ends 2020. Having a medical condition where I need my phone with signal all the time I cant deal with Cell C anymore. I dont want anything except for them to end my contract with immediate affect without incurring ANY penalties. I would not recommend Cell C as prepaid or contract to anyone. I cant wait for my contract to end so I can move on from this nightmare.
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Replies (5)0
Replies (5)
Cell C's replyOfficial
11 Dec 2019, 09:24Hi Matilda
We’ve put as many measures in place as possible to guard against reception loss during load shedding. Various factors affect coverage in areas where load shedding is occurring and those factors affect operators in different ways.
All sites are equipped with back-up batteries, however we experience high rates of vandalism and theft at network sites and as such have to constantly replace batteries. Theft and vandalism increase significantly during load shedding. In addition, load shedding depletes the efficacy of batteries, because they are not given adequate time to recharge. This means that battery backup becomes shorter every time.
^MM
We’ve put as many measures in place as possible to guard against reception loss during load shedding. Various factors affect coverage in areas where load shedding is occurring and those factors affect operators in different ways.
All sites are equipped with back-up batteries, however we experience high rates of vandalism and theft at network sites and as such have to constantly replace batteries. Theft and vandalism increase significantly during load shedding. In addition, load shedding depletes the efficacy of batteries, because they are not given adequate time to recharge. This means that battery backup becomes shorter every time.
^MM
Cell C's reply11 Dec 2019, 09:24
Official
Hi Matilda
We’ve put as many measures in place as possible to guard against reception loss during load shedding. Various factors affect coverage in areas where load shedding is occurring and those factors affect operators in different ways.
All sites are equipped with back-up batteries, however we experience high rates of vandalism and theft at network sites and as such have to constantly replace batteries. Theft and vandalism increase significantly during load shedding. In addition, load shedding depletes the efficacy of batteries, because they are not given adequate time to recharge. This means that battery backup becomes shorter every time.
^MM
We’ve put as many measures in place as possible to guard against reception loss during load shedding. Various factors affect coverage in areas where load shedding is occurring and those factors affect operators in different ways.
All sites are equipped with back-up batteries, however we experience high rates of vandalism and theft at network sites and as such have to constantly replace batteries. Theft and vandalism increase significantly during load shedding. In addition, load shedding depletes the efficacy of batteries, because they are not given adequate time to recharge. This means that battery backup becomes shorter every time.
^MM
MW
Matilda W's updateReviewer Update
11 Dec 2019, 09:30I understand but MTN and Vodacom doesn't seem to have that problem every time the electricity goes off. You must admit Cell C is not what it use to be. Still dropping calls, no network coverage and now this. What do I do if I am in an emergency. Like I said Im changing my contract as soon as it ends and i have convince my family to do the same and I will not advis anyone to go with Cell C.
MW
Matilda W's update11 Dec 2019, 09:30
Reviewer Update
I understand but MTN and Vodacom doesn't seem to have that problem every time the electricity goes off. You must admit Cell C is not what it use to be. Still dropping calls, no network coverage and now this. What do I do if I am in an emergency. Like I said Im changing my contract as soon as it ends and i have convince my family to do the same and I will not advis anyone to go with Cell C.
MW
Matilda W's updateReviewer Update
11 Dec 2019, 09:36See now Cell C - exactly what happens Cell C - 084145 - phoned me now themselves and the call dropped - lol - its hilarious actually!
(Wednesday 11 December 2019 - 09.38)
(Wednesday 11 December 2019 - 09.38)
MW
Matilda W's update11 Dec 2019, 09:36
Reviewer Update
See now Cell C - exactly what happens Cell C - 084145 - phoned me now themselves and the call dropped - lol - its hilarious actually!
(Wednesday 11 December 2019 - 09.38)
(Wednesday 11 December 2019 - 09.38)
Cell C's replyOfficial
11 Dec 2019, 14:32Load shedding has a massive impact on all cellular operators in South Africa. Depending on what load shedding stage is in effect, loss of power can result in significant outages on both mobile networks and Internet exchanges.
^MM
Cell C's reply11 Dec 2019, 14:32
Official
Load shedding has a massive impact on all cellular operators in South Africa. Depending on what load shedding stage is in effect, loss of power can result in significant outages on both mobile networks and Internet exchanges.
^MM
MW
Matilda W's updateReviewer Update
11 Dec 2019, 14:36Stop making excuses and own up!! Like I said what if I need my phone or someone needs me?
MW
Matilda W's update11 Dec 2019, 14:36
Reviewer Update
Stop making excuses and own up!! Like I said what if I need my phone or someone needs me?