Cell C cutting my lines and owing ME money

<p>I returned a faulty laptop in January - They have been billing me for this RETURNED FAULTY laptop ever since - I have been unable to get hold of a competent person at Cell C to assist me so in June I decided to cancel the debit order with my bank - So that Cell C can phone me and sort the issue out - In July they agreed that they had a problem on their side and that they would not cut my lines until they have sorted out my refund - As they owe me money and not the other way around - The only way I have been able to get hold of any of them is to complain about the situation on their social media pages - This month they have decided to cut my lines and I still see no refund... I have now m\posted a few more posts on their page but it seems that they have given up on helping me - I am not in the worng here and now I have to be punished - I have extremely important calls coming in every day and now I have lost alot of money these past few days because Cell C just won't do anything about my issue!! I have had it - If this Hello Peter post doesn't make them re activate my lines, I will have not other choice as to get a lawyer involved... Extremely upset that I have to keep repeating this scenario over and over again - They are such time wasters - I will never upgrade with them ever again!!!! </p>