Cell C Customer Service Sucks.

Last year in October I complained about the same thing here on Hellopeter that i'm here to complain about again. My wifi LTE 50 gigs package router has been giving me headaches. It's stopped working on Sunday. I then decided to call Cellc customer service to seek help.And that was a very frustrating and painful exercise for a Cell C Customer to be subjected to. I was sent from pillar to post and each time, they would ask me for my ID, Name and Surname etc. This nauseating exercise happened about 3 times, and the when it happened the 3rd time, i flatly refused to give them my details and simply hung up. By then I had already spent 5 minutes.

Cell C is run like a ****a shop. It shows they don't have an integrated customer relationship management system and it's a shame. As they kept sending me from one department to the other, they kept asking for the same thing. What is that? Nonsense.

I simply don't know what to do with their router anymore. If i had my way, I would simply cancel the contract. It's the third time i'm complaining about the same thing. And i am not getting any joy.