Cell C customer service is putrid!!!

<p>I have been calling Cell C for three weeks now with unsatisfied service due to them debiting me after I paid my account and then requested a refund.</p> <p>several time I have called and explained that <br />I do not want a credit I have other bills to pay and want my money back in my account!</p> <p>They said they loaded this on the system and the finance department would call but that never happened.</p> <p>they then sent an sms to say my account will be credited for next months debit order which I told the I DO NOT APPROVE OF! I asked for a REFUND NOT A CREDIT!! I called an escalated yet agaand the team leader said he would call me the next morning with a solanser as to when I will receive my refund. That too did not happen! I called for another team leader who's background was so busy I could not hear a thing I requested her to cqall me back ohn a clearer line which she did not do!! I am not one who easily complains but I am extremely disatisfied with this service!!!!!!!!</p>