Cell C customer service is pathethic!!!!!!!91

I was really happy with my contract however I was contacted by Heather who offered me a data router for R199 which sounded really nice so she put me through upgrades and I agreed, All I asked from 10 different people is an email with what my contract entails however the stuff has been so rude really as if I am begging for a contract, every call I made or received I had to answer security questions but my query wasn't resolved, All call centres work with phonetics but when I asked a lady who called me to spell her name in phonetics she said she does not use them but the call was received 2:03 her name is Pshepis, she something else really! how can a big company like cell c hire uncouth people. I spoke to warren, Thami Modsatdie,Thomas Moloi, You guys kept on calling me for an upgrade but now you guys say no stock, why did you people phone me knowing there is no stock? if so that should of been stated on the sale call, I upgraded to a router but no confirmation, Gosh I work in a call centre and when a client wants to stay with us we make them truly happy, we don't give our clients attitude really!!! I did see MTN have this same deal INCLUDES 10GB ANYTIME, 10GB NITETIME per month x 24 Huawei E5573bs-322 Mifi Pocket Router Lte on SmartData Share 5GB at R199 pm x 24 with Black Flexi Premium x 3 Months

Put my number on your system and see how many times I have called you guys and you called me, see the rudeness and how *********** your stuff is!