CO
Charmaine O
1 reviews | Active since Aug 2018
25 Jun 2021, 11:29
Cell C Customer Service is non existent!
Cell C - I lodged a complaint about my account not being debited and having to pay in the funds via EFT. This has been months and I was assured the last time I called that the problem had been sorted out. I however see the "technical glitch" on Cell C's side has not been sorted out. After my complaint was lodged I got a call from a Gentleman whilst I was in a meeting - he left a message and said he would call me back.... a few days later and nothing. Cell Customer service is not good and they should pay more attention to their clients. PLEASE CAN SOMEONE CALL ME TO RESOLVE MY QUERY!
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Cell C's replyOfficial
25 Jun 2021, 13:56Good day Charmaine
Thank you, for raising this with us.
it is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
Kindly note that we'll escalate the matter to the relevant teams so they can advise accordingly.
^YM
Thank you, for raising this with us.
it is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
Kindly note that we'll escalate the matter to the relevant teams so they can advise accordingly.
^YM
Cell C's reply25 Jun 2021, 13:56
Official
Good day Charmaine
Thank you, for raising this with us.
it is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
Kindly note that we'll escalate the matter to the relevant teams so they can advise accordingly.
^YM
Thank you, for raising this with us.
it is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.
Kindly note that we'll escalate the matter to the relevant teams so they can advise accordingly.
^YM