1 reviews | Active since Oct 2009
Cell C customer service ****ing my calls
<p>I received my new phone yesterday from Cell C. As instructed I called the 084140 number for the SIM swap because my old SIM doesn't fit the new phone. I have made three calls and each time they "put me through" to the SIM swap department where the automated voice says a few things and then the call is ****ed. I now have a brand new phone which is absolutely useless. My fourth call was to customer service but to no avail!!!!!</p>
We are in receipt of your complaint and apologise for the unsatisfactory service. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist with this matter.
Regards
Cell C | PN
We are in receipt of your complaint and apologise for the unsatisfactory service. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist with this matter.
Regards
Cell C | PN
As per feedback, the SIM swap has been processed.
Regards
Cell C | PN
As per feedback, the SIM swap has been processed.
Regards
Cell C | PN
