1 reviews | Active since May 2013
Cell C Customer Service in Promenade Mitchell's Pl
I have a Blackberry Z3:<br> o 1st Visit 2 branch-24 Sept. 2015<br> o 2nd Visit 2 branch-25 Sept. 2015 assisted by Blackberry Salesperson<br> o 3rd Visit 2 branch-3 Oct. 2015-Waited more than an hour in store<br> No, ques & salesperson calls selective persons out of line to assist & not according to the que formed by the customers-Salesperson assisting customers is 2 per customer while there was such a long que in the store-Salesperson was rude when I addressed the wrong & it was like why am I talking-Only when I said that I won't stoop to their level and that I will file a formal complaint they kept quiet. <br> o I have uploaded on my account the BIS and internet data to a cell phone that I am not using due to it being in for repairs, accounts needs to clarify because I cannot pay for something that I'm not using.<br> o Cell C Promenade's Customer Service, stinks and all of them need to go for customer care training because when signing a client up, they put the best foot forward but not the follow up.<br> Kind regards,<br> Ursula Cicilie<br>
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the store Manager to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the store Manager to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
