Cell C customer service frustration

Item: Cell C
Rating: 1
Author: Marina V

<p>Today,, after speaking to Cebisile at customer service, she said she will email me the excell sheet of calls made for my cellphone account. However, after ALL the time spent and a hundred and one security questions and her saying she is emailing me the spreadsheet, I got NOTHING. Still awaiting the emailed spreadsheet! Please send it!</p>

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Replies (3)

Cell C's replyOfficial

12 Aug 2016, 05:12

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C's reply12 Aug 2016, 05:12

Official

Thank you for posting to us.

Regards

Cell C | PN

Cell C's replyOfficial

12 Aug 2016, 13:02

Danielle confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Cell C's reply12 Aug 2016, 13:02

Official

Danielle confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Marina V's updateReviewer Update

12 Aug 2016, 13:58

They sorted out the matter.

Marina V's update12 Aug 2016, 13:58

Reviewer Update

They sorted out the matter.