1 reviews | Active since Oct 2015
Cell C customer service does not exist!!!
Once again I am complaining regarding the lack of service I have been receiving from Cell C.<br> <br> I was called on regarding my initial complaint and was told that I would be contacted again and guess what. It has been a month and no response from anybody, not Cell C's hellopeter team or Cell C escalations dept. as advised by the last communication.<br> <br> It seems that Cell C only respond to the reports on HelloPeter so that they can show the world they \care"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916447;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 8:43;15/11/10 8:14;Same day delivery? Dont count on it;;;;NetFlorist has all these advertising around how they can do same day delivery, so I order flowers for my girlfriend the morning at 8:30am (It was a special occasion that day). I paid immediately and I was assured it would be delivered that same day. I phoned them at 11:00am to confirm and the lady ensured me a second time they have my order and payment and it will go out that day. At 15:00 they called me and said there was a problem with their system and they will not deliver on that day as promised. Full of excuses and no solutions. I use NetFlorist a lot and expected more from them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902356;750845;6;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 10:00;15/11/10 8:16;*****ing money for no service;7,30E+12;Sonja;***;EC Finance didn't get me a loan or anything but silently deducted money from my account. The *******. Please be warned about the ********.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916449;895742;14;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 10:07;15/11/10 8:17;Construction Noise;7,31E+12;Kobus ;***;Fourways Crossing is creating incredible noise pollution between the hours of 12am - 6am by doing construction work beyond the allocated hours allowed for construction. To spite several requests for the construction to stop nothing is being done. According to the by laws this is not legal practice? Please advise.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916461;1004;13;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 8:49;15/11/10 8:26;Shocking service, no delivery;6,51E+12;The team!;***;I've been trying to get a new vehicle from them since Monday 2/11/2015! To date, I've not yet seen an accurate offer to purchase, have not had an accurate monthly installment value and have absolutely no idea where in Africa my vehicle may be! It's been a comedy of errors and the worst customer service I've experienced - no feedback, no information, no car! I certainly have not enjoyed one minute of my new car experience;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;404179;688493;14;2;0;0;0;0;2;NULL;NULL;NULL;15/03/17 10:14;15/11/10 8:26;Lewis kom net by en doen iets ;750324 Stone ;Naas / Elize ;***;Ek het n matras gekoop by Lewis Hermanstad nou het die matras die gees geggee ek sukkel nou al 6 maande dat naas my moet help en dan bel ander jou en se ons is nou besig met die klagtes en niks kom nie altyd die versokning ons store het geskuif en sukkel met vervoer of ons wag vir vooraad is net n verskoning ek bel elke week maar niks hulp nie ek gaan n foon rec vir lewis stuur al my moeite n mens betaal elke maand en ondersteun die mense maar **** ek dink nie ek sal weer daar koop nie ek sal al wat n mense is se los koop op n ander plek ek is lus en gooi die matras voor die deur en laai n ander een as n mens nou bel is niemand beskikbaar nie ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;818604;849762;32;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 10:15;15/11/10 8:30;help I need my certificate at sacssp;9,31E+12;I disappointed;***;Hy I registered as cycw on april and I got registration number but I didn't get my certificate until now I want to know when I going to get my certificate my registration number is ***,I'd number ***and my postal address p o box 6943 ndumo 3996 please help I want my certificate;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668103;859717;18;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 10:04;15/11/10 8:32;Unhappy client;***0;DSTV;***;I have purchased DSTV Explora from you on your DPP special, the decoder was delivered. I was asked to sms 41250 or 32444 for it to be activated. DSTV keeps suspending my service. There is a credit on one account and a debit on another account. The call centre cannot help and doesn't have your direct telephone line or e-mail. The first payment went off on the 1st of October together with my normal payment for Premium subscription. This money needs to be refunded to me.<br> <br> How am I suppose to activate the decoder then? I have already spent over R150 on calls trying to sort out your problems, but every call leads to it's beeing escalated. if it doesn't get activated today may you please collect your decoder from me. I do not want it anymore. My service was suspended this morning again. <br> <br> R Coetzee, ID ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;550502;702770;13;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 10:22;15/11/10 8:33;WORST CUSTOMER SUPPORT DEPARTMENT IN THE WORLD;6,50E+12;;***;I wanted to purchase a vehicle. Local dealer does not have brochures and advises the use of the Mercedes-Benz website. The website has no brochure either. I use the website function to E-mail a query. Up to 20 days, no response. I phone them, not one wants to assist as according to them I am not using the correct e-mail address and they have no control over fixing the globally dictated website. A snotty e-mail followed confirming the same, but at least a copy of the brochure (two weeks after I purchased the vehicle. I have since logged other queries and still do not get any responses. I paid for fitment of items to the vehicle that was not done and apparently everybody is in Namibia filming ads for the new releases and they do not have time to respond now.<br> What is the use of a Customer Support or client care department if there is simply no reaction? Very much a Pay back the money type of attitude.<br> Way to go Mercedes Benz - last time I will purchase one of your vehicles!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885140;874711;13;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 9:58;15/11/10 8:33;Not told of car battery theft while in storage;;Kuben Pillay & Wayne;;After reporting terrible service and displeasure on 02 November 2015. I was contacted and promised that the car I was supposed to have received by 16 September 2015 would be ready for collection latest on 04 November 2015. <br> <br> When this didn't happen I went to the panel beaters. Lo and behold my car's battery had apparently been ****** when there was a break in. No one had taken the courtesy to let me know of this. To date I haven't received car and I keep getting stories and not my car;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903766;873;41;2;0;1;0;0;2;NULL;NULL;NULL;15/11/10 10:19;15/11/10 8:33;Cell phone Theft and Money ******;7,81E+12;Tracey Lee;***;Hello Peter - After many complaints about my stuff that was ****** at the gym they did came back to me regarding my issue, Tracey Lee phoned me and said that they dont going to take the recordings as a evidence where by they promise to pay or replace my ****** stuff back. Im asking Hellopeter to help again because these people are really playing games now and not sticking to there promises. Anyone reading this must know that Virgin Active Head Office are a bunch of liers and ******. I will send out the word that people must not join the club as they will be in the same position as i am now. Im really getting sick and tired of the games they playing with me, for such a big company its really bad for them and the image they sending out.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916431;855906;13;5;0;0;0;0;5;NULL;NULL;NULL;15/11/10 10:16;15/11/10 8:34;Great stuff!;8,51E+12;Colin;***;I had the privilege to buy a car at Pro Quick Motors. I had amazing service with the most helpful person ever.<br> Friendly and willing to assist. Offering coffee with a smile.<br> I bought a Polo Vivo and am super satisfied. My car have not given me problems at all.<br> They clean the car inside and out, polished it, and took it through the roadworthy for me.<br> Thank you Pro Quick Motors and Colin for everything you did for me. Will definitely take more people there. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;414556;898;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/30 9:48;15/11/10 8:35;Waranty is not honoured;Registration number HGB 890 MP;;***;We have bought a new Fiesta ST in January 2014 from McGees Ford in Lydenburg.The vehicle currently has 52000 km on the clock and is still under warranty which we have extended to 12000 km . Unfortunately the cam belt broke and the cost including the damage valves is R20 000.Ford has informed us through the dealership that they are not going to pay for the repair on the vehicle for they see it as \uncontrolled damage\"".They are stating that the damage was caused by the chrome on the roads in the area where we are staying.The chalenge is that the cam belt only gets replaced at 100 000 km.We were never informed that this wont be covered if the cam belt were to break.The vechile was in for a service on 40 000 km and the cam belt were never checked although the dealer were aware of simular incidents with the Ford products.I am of the view that Ford sells vehicle with warantys and sweet talk people into buying exstended warantys while they know that they will not cover if there is a breakdown. """
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Cell C | PN
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Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
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Cell C | PN
Best regards,
