1 reviews | Active since Jan 2014
Cell C customer service ****. Stay away from them
Hi there. Cell C phoned me in December wanting to sell me a Wifi Modem with 20gig data for R199. Thought it was a great deal and was keen on taking it. So i asked the lady more than once are you sure I will be getting 20gig data anytime. And her response was yes. So i took the contract to only realize i am only getting 5gig day and 5 gig midnight data, So I phoned to rectify this problem. Nothing came from it. They did phone me once I think but the problem was not resolved. I did see they bumped me up to 10gig day and 10gig midnight data but is still not what they promised. I have phoned and logged complaints a few times now and they say the will get back to me but they don't.I have even asked for the recording of the original conversation a few times and they always have a excuse on why they cannot. I even said play the recording back on the phone which they said they could but also did not come back to me. I have been a client for 16 years now and this is utterly ridiculous. I want to cancel this contract and go with a different service provider as they are useless. Been paying for something that I did not agree to. Please stay away from Cell C
We are in receipt of your complaint and apologize for the inconvenience caused.
One of our consultants will contact you and assist ensuring that the matter is resolved.
Regards
DA
We are in receipt of your complaint and apologize for the inconvenience caused.
One of our consultants will contact you and assist ensuring that the matter is resolved.
Regards
DA
