SM
Sibongile M

1 reviews | Active since Nov 2021

04 Nov 2021, 16:00

Cell C Customer Service

The Call Centre customer service is very poor. I have been billed for the 4th time, saying that I owe payments on my contract. When I call and verify they say that everything is oaid for an up to date. There are other people that have similar complaints. I made a call today and the customer sevice agent deliberatley cut the call after hearing my complaint. The service is abo****elt appalling!

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Replies (2)
SM
Sibongile M's update04 Nov 2021, 18:24
Reviewer Update
It was sent as I mentioned 3 times
SM
Sibongile M's update04 Nov 2021, 22:54
Reviewer Update
Just ask tje service provider Ghian from Galleria the that was assisting me I recall tkme but the date was 16th of October