MA
Maree A

1 reviews | Active since Feb 2017

05 Jun 2017, 12:59

cell c customer service

<p>customer service is non existant, </p> <p>what a terrible experience, totally unhelpful and rude</p> <p>keep you on hold for long period of time and then still unresolved</p> <p>tried entire weekend and again on monday now waiting 9 minutes to speak to team leader. manager not available. Pathetic!!!</p>

0
Replies (3)
Cell C
Cell C's reply05 Jun 2017, 13:18
Official

Dear Ms. Allen

Thank you for posting to us.

Our team will be calling you to assist.

We'd like to apologise to you for the inconvenience caused.

^BM

Cell C
Cell C's reply06 Jun 2017, 07:25
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply07 Jun 2017, 09:56
Official

Lungi confirmed that she has been in contact with you to assist with this matter and apologised for the poor service. However, you advised her that you have been assisted already.

Regards
Cell C | PN