LH
Lephola H
1 reviews | Active since Jul 2020
03 Sept 2025, 18:47
Cell C customer communication
Honestly i am deeply disappointed with the amount of time it took for cell c to take me seriously, especially after the fault was not mine, they failed at communication. But atleast my issue got attention.
For the fact that i could see the status reflect positively on one of the bureaus. Gives me peace
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Cell C's replyOfficial
03 Sept 2025, 18:51Dear Lephola Leseli Hlakotsa,
Thank you for sharing your honest feedback with us. We sincerely regret the delay and the frustration it has caused you. We are, however, relieved to hear that your issue has finally received the attention it deserves and that you can now see the positive status reflected on the bureau.
Your peace of mind matters to us, and we truly appreciate your patience throughout this process. We’ll continue working to ensure smoother communication going forward.
Kind regards,
Cell C | TM
Thank you for sharing your honest feedback with us. We sincerely regret the delay and the frustration it has caused you. We are, however, relieved to hear that your issue has finally received the attention it deserves and that you can now see the positive status reflected on the bureau.
Your peace of mind matters to us, and we truly appreciate your patience throughout this process. We’ll continue working to ensure smoother communication going forward.
Kind regards,
Cell C | TM
Cell C's reply03 Sept 2025, 18:51
Official
Dear Lephola Leseli Hlakotsa,
Thank you for sharing your honest feedback with us. We sincerely regret the delay and the frustration it has caused you. We are, however, relieved to hear that your issue has finally received the attention it deserves and that you can now see the positive status reflected on the bureau.
Your peace of mind matters to us, and we truly appreciate your patience throughout this process. We’ll continue working to ensure smoother communication going forward.
Kind regards,
Cell C | TM
Thank you for sharing your honest feedback with us. We sincerely regret the delay and the frustration it has caused you. We are, however, relieved to hear that your issue has finally received the attention it deserves and that you can now see the positive status reflected on the bureau.
Your peace of mind matters to us, and we truly appreciate your patience throughout this process. We’ll continue working to ensure smoother communication going forward.
Kind regards,
Cell C | TM