CELL C CUSTOMER CARE STINKS

CUSTOMER CARE THAT SPELLS INCOMPETENCE!!! Cell C are, in my estimation, lacking in customer care and concern for their clients. Failed promises. Queried my Bill. Was advised that my contract expired and I was not advised about this before. Nevertheless the preposterous situation unfolded: Where I was paying for the handset and the "bundle package" for twenty four months in which time the handset was paid off. I am now paying more for the same amount of airtime and data. I was advised as I understood that I was being punished for not renewing my package and selecting another handset. I requested an immediate termination since there was no contract in place. I was advised that this can only be done after a month!!! On which contractual basis was this decided??? Is this not flouting Consumer rights??? My advice to consumers: Beware of CELL C. From my experience this company is only concerned with how they can extract money from consumers. Nothing in return except service that is appalling by any measure! I asked to speak to the Head of Customer Care but this staff member is beyond the customers he is employed to service. My cancellation was the only time I noticed any speed and dexterity. Received confirmation of my cancellation by SMS within minutes. Nevertheless the incomprehensible 30 day "REGULATION" was instituted. I