KR
Keketso R

1 reviews | Active since Feb 2016

10 Feb 2023, 14:25

Cell C Customer Care Promotions - Please remove my number

In the last few day, I've received multiple calls from Cell C Customer Service phone number (+27 (84) 135) Calls received at the following times: - 06 Feb 2023 - 16:28pm (No answered) - 09 Feb 2023 - 12:32pm (answered) - 10 Feb 2023 - 14:07pm (answered)

On the call received on 09 Feb 2023; I acknowledged the call, declined the offer of a contract and kindly requested for my cell phone number to be removed from their database.

However I received yet another phone call on 10 Feb 2023, once again i acknowledged the call, declined the offer of a contract & kindly requested for my number to be removed from the database. However while speaking and in the middle of my request, the agent refused to listen and therefore chose to hand up the phone & direct me to their customer care survey - where I rated their service the lowest offering that I could.

Once again I request for Cell C to please remove my number from their database? If not then I shall keep posting on HelloPeter until such date as this request is honoured.

Thank you in advance Keketso Ratsiane +***3

0
Replies (2)
KR
Keketso R's update10 Feb 2023, 15:00
Reviewer Update
Good day,

Thank you for a quick response.

I honestly don't mind people doing their jobs & marketing, however if one requests for an action to take place and that does not happen - then we have an issue.

Looking forward to feedback

Regards
Keketso Ratsiane
Cell C
Cell C's reply10 Feb 2023, 15:13
Official
Thank you, we'll be in touch to assist.    

^MN