Cell C customer care does NOT care...should be called C we DONT Care!!!

After porting my number I am still being billed for the month-to- month data contract I took out with Cell C. I appreciate that I did not cancel the contract after porting...I foolishly assumed that once the number was ported there would be no way they could continue billing me...my mistake! Now after realizing my error I have asked that they at least provide me with the data they are billing me for. After 38 mins on the line the supervisor I requested I be allowed to speak to (Kriyaan Naidoo ) categorically refused to engage with me despite my numerous requests that he please do so. I am paying for the data but have been told the unless I port back to Cell C I will not be granted access to the data. I asked that there must surely be some protocol for situations like this as I just want to access the data I have been billed for...please tell me how many millions of others are going through the same and being ****** of their data? I asked to be allowed to talk to Mr Naidoo so he could at least esculate a query on my behalf if he has no authority to help me but was told "sorry there is nothing we can do!!!!" In my business there is ALWAYS something that can be done by a senior person to come to an amicable solution even if it means just talking to clients. I feel Mr Naidoo and his team need better training so they can put CARE back into their vocabulary.