CELL C CUSTOMER CALL AGENT

I AM VERY DISTURBED BY THE ATITUDE THAT WAS CARRIED OUT BY THESE TWO LADIES ON FRIDAY WHEN I NEEDED THEIR ASSISTANCE REGARDING A SIM SWAP I WAS AT THE GLEN BRANCH WHERRE LINEOL AND HIS MANAGER WASVERY HELPFUL IN TRYING TO ASSIST ME BUT WHEN THEY HELPED ME CALL THE CALL CENTRE I GOT NOTHING BUT BAD SERVICE AND VERY VERY BAD ATITTUDE TO THE EXTENT WHERE THEY SLAMED THE PHONE DOWN IN MY HEAR REFUSING TO ASSISTME IN DOING A SIM SWAP KEPT TELLING US THEY DONT DO IT AS IT I A RULE WHAT A LOAD OF NONSENSE<br> I FEEL THESE TWO LADIES NEED TO BE MADE AS AN EXAMPLE OF WHAT BAD SERVICE IS IN TE CALL CENTRE INDUSTRY IF THIS IS WHAT WE HAVE TO DEAL WITH ON THE OTHER END I FEEL WE ARE BIG TROUBLE THEY NEED TO LEARN SOME TELEPHONE MANNER