Cell C ******

Cellc is a bunch of ******. I'm so furious with Cell C I don't even know where to start....

2 August 2021 I called their retention department to give my 30 days notice as I had to cancel my contract with them, that same day I canceled my contract with telkom which also had hiccups but 31 August my days with telkom ended. Now with cellc what makes me so furious is that instead of terminating my service on the 30th day like telkom. They go and cancel on the 1 September this causes the billing guys who are also not clued up on reading a simple statement when I asked them about the benefits I was being charged for on the September invoice if my service was canceled 30 days notice given. Spoke to a number of agents and supervisors who just was arrogant saying from the 2 Aug to 1 Sep its 30 days notice than eventually log a case to their back office promised to follow up the next day but nothing I had to call in again in my spare time spoke to another supervisor who was t helpful please people read your contract agreement before you sign away your hard earned money I'm so this wasn't their first time in April 2021 I had similar issue which I just didn't have time to run around chasing customer service instead of getting service