cell c cresta still worse than poor service

My cell phone contract ends 31.03.2015 and went into cell c cresta on sunday morning and spoke to Faiga. I didnt really want to remain with cell c because i have had disgusting service from this branch for quite some time however in reality its too much of a miission to start with another provider and i dont have the time. Cell C offered a samsung phone for R99.00 pm with a straight 50 . or the same phone for R139.00pm with a straight 100. Faiga told me there is no stock. Faiga said i must contact cell c direct as they will have stock. None the less Faiga promised to phone me on monday 30th march to tell me when the stocks are arriving. Needless to say this never happened. I also phoned cell c direct and after a while they too had no stock. I asked to speak to a manager but was told there are NO managers around. This smells fishy as they want me to take a more expensive phone instead. I am going to contact the consumer council and take the matter further if i dont get an explanation that satisfies me in 24 hours. SHAME ON YOU CELL C