Cell C Cresta

What a day at cell c Cresta , being assisted by the same rude guy named Melvin (hope that's his really name) ,who helped me 3weeks back .The 1st time I went to cell c he said ,he can not help me ,I must phone call center for swim swap & today the 4th of August I decided to go back & try my luck again the same rude unapologetic guy had to help me oh my goodness ( I felt like dying ) his body language said a lot he didn't want to assist but I still went to him .When I got to him ,he asked for the numbers that I Normal phone & my I'd .When I took out my refugee permit he rudely said "I can't take this paper" .How can you not take it when I have my Rica'd my sim card with the same paper,we had to exchange words .I ,myself deal with customers everyday ,rude customers but i maintain my cool n be polite but that guy his service was so poor ,am very disappointed and shattered.His colleague kept looking at him , showing him that what he was doing was ********* .I am taking this further ,if that's how you trained your staff to treat foreign nationals or black ppl cos we hardly complain ,it's not Good.Dont even want to go back to that store!!!! But I want this Melvin Guy to be dealt with accordingly by the head office .There are many ppl out there looking for Jobs ,or bring the old staff back.