SD
Siyanda D
1 reviews | Active since Apr 2016
09 Apr 2021, 14:12
Cell C Credit Bureau Hell
Hi,
I've paid up my accounts and have been asking for Cell C to remove it from the credit bureau. I've reached out many times. The legal department never gets back to me and this is hurting my score.
I was told I'd be given a case number which still hasn't been "sms"ed.
Customer service will "transfer" you to legal only for you to be on hold for 30 mins before predictably dropping off. Not sure how this company functions like this in 2021.
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Replies (2)
Cell C's replyOfficial
09 Apr 2021, 15:29Good day Siyanda
Thank you for letting us know about this.
We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call from our support team.
^YM
Thank you for letting us know about this.
We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call from our support team.
^YM
Best regards,
Cell C's reply09 Apr 2021, 15:29
Official
Good day Siyanda
Thank you for letting us know about this.
We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call from our support team.
^YM
Thank you for letting us know about this.
We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call from our support team.
^YM
Best regards,
SD
Siyanda D's updateReviewer Update
09 Apr 2021, 16:07case number *** -- please, I need a letter and for this to be removed
SD
Siyanda D's update09 Apr 2021, 16:07
Reviewer Update
case number *** -- please, I need a letter and for this to be removed