MH
Martin H
1 reviews | Active since Aug 2013
20 Jan 2020, 17:07
Cell c coverage
Tried to get assistance from the call centre with no luck. Have little to no coverage or internet on the phone. Cell C is not able or willing to assist. Paying for a useless product which i cannot use. Doubt if this will help me, but maybe it will warn other customers of the useless service. Cut of twice at the call centre.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
20 Jan 2020, 19:12Good Day Martin
Thank you for making contact with Cell C regarding your coverage issue.
May we have your physical address? When did the problem start? Are your network settings always on automatic?
Please provide us with a detailed description of your query so we can assist you.
^NS
Thank you for making contact with Cell C regarding your coverage issue.
May we have your physical address? When did the problem start? Are your network settings always on automatic?
Please provide us with a detailed description of your query so we can assist you.
^NS
Best regards,
Cell C's reply20 Jan 2020, 19:12
Official
Good Day Martin
Thank you for making contact with Cell C regarding your coverage issue.
May we have your physical address? When did the problem start? Are your network settings always on automatic?
Please provide us with a detailed description of your query so we can assist you.
^NS
Thank you for making contact with Cell C regarding your coverage issue.
May we have your physical address? When did the problem start? Are your network settings always on automatic?
Please provide us with a detailed description of your query so we can assist you.
^NS
Best regards,
Cell C's replyOfficial
20 Jan 2020, 19:13Good Day Martin
Please check your private messages.
^NS
Please check your private messages.
^NS
Best regards,
Cell C's reply20 Jan 2020, 19:13
Official
Good Day Martin
Please check your private messages.
^NS
Please check your private messages.
^NS
Best regards,
MH
Martin H's updateReviewer Update
21 Jan 2020, 09:29Good day, i stay in Olienhout avenue Birchleigh, Kempton Park. The network settings is on automatic and settings is correct. The problem started about 2 months ago and is getting worse. The signal is of such a nature we cant even make phone calls. We used to connect to WiFi to make calls, but the WiFi was cancelled. The best signal for internet is H and that is also on and off. We cannot use the phone in the house anymore.
MH
Martin H's update21 Jan 2020, 09:29
Reviewer Update
Good day, i stay in Olienhout avenue Birchleigh, Kempton Park. The network settings is on automatic and settings is correct. The problem started about 2 months ago and is getting worse. The signal is of such a nature we cant even make phone calls. We used to connect to WiFi to make calls, but the WiFi was cancelled. The best signal for internet is H and that is also on and off. We cannot use the phone in the house anymore.
Cell C's replyOfficial
21 Jan 2020, 09:32Alright, may we have your ID number as well.
^PN
^PN
Best regards,
Cell C's reply21 Jan 2020, 09:32
Official
Alright, may we have your ID number as well.
^PN
^PN
Best regards,
MH
Martin H's updateReviewer Update
21 Jan 2020, 09:36***
MH
Martin H's update21 Jan 2020, 09:36
Reviewer Update
***
MH
Martin H's updateReviewer Update
23 Jan 2020, 06:55Good day, are there any progress or are this complaint also filed like at the call centre. Still have no reception.
MH
Martin H's update23 Jan 2020, 06:55
Reviewer Update
Good day, are there any progress or are this complaint also filed like at the call centre. Still have no reception.