BG
Brandon G

1 reviews | Active since May 2012

06 Mar 2019, 15:28

CELL C CORNUBIA

I feel that far too many people complain and too few take the time to give credit when due.

I've been a loyal customer of Vodacom for the last 15 years , I've always just paid my account and carried on with my life as usual. Never stopping to think if I was getting the best deal possible. My cellphone contract would amount to between R2500 and R3500 per month until Preban and Nathaniel from Cell C Cornubia did a cold call at our company (First Freight) 2 weeks ago...

They were extremely customer centric, enthusiastic and had excellent knowledge of their products and services which helped me choose the right deal to suit my needs and requirements. Both Preban and Nathaniel are outstanding in every way possible and what surprises me the most is their after sales abilities - they made sure I was happy every step of the way, they answered all my questions and even prefer that I deal with them directly instead of contacting the call centre for assistance. They didn't just make a sale and leave. They made a customer. A loyal one of that. I'm happy to be a part of the Cell C family and have no regrets whatsoever.

Nathaniel and Preban (in this day and age) are a rare breed to find. I hope that they are looked after and recognized for the good that they do. Excellent Customer Care, Great Sales Men and Retention Superstars.

PLEASE take my word and visit Cell C Cornubia for the best customer service you have ever experienced - you will not regret it.

0
Replies (1)
Cell C
Cell C's reply06 Mar 2019, 16:03
Official
Thank you for bringing this kind gesture to our attention and welcome to the Cell C family.

We are delighted to hear that you have received such great service from Preban and Nathaniel. 
 
We are proud to have them as part of the Cell C family and we’ll forward this compliment to their direct manager for further recognition.
 
Have a great evening.
 
Regards
Cell C | PN 

Best regards,