Cell C contravening Consumer Protection Act

Please dont be fooled by Cell C LTE map, been struggling for four months to get proper 3G in an apparent full LTE area. Spent roughly 5 hours on the phone with Cell C, empty promises one after the other. If you are in Kyalami Midrand area dont waste your time or money buying Cell C router/data. I have been sent from one department to the next. Then they escalate then they dont, then a technician will come to our premises but guess what he never arrives and so the loop continues. Three phone call back one of teh customer care operators admitted that there isnt LTE in our area eventhough teh map on Cell C website clearly shows full LTE. I spent R2000 on a 200 gig bundle thats useless. My staff cannot perform their duties.

I am no longer interested in a service that doesnt work as advertised which is in direct contravention of the Consumer Act. I want my money refunded so that I can acquire the services of another provider that can provide LTE in our area. For what its worth Cell C here is the ref nr FO 798755 and the sim nr is ********** . Dont waste your time sending me the auto generated " were so sorry for your inconvenience BS" just tell me when I can get my money back. In Afrikaans there is a word that describes Cell C very nicely and its *****.