Cell C Contracts - No Go For Me Anymore

I am so frustrated and very unhappy with Cell C by now.

The first day I had received my data modem of 5G day and 15G nigh data I was so happy and I had been using it for months till one day I received bills three times plus the amount that I used to pay!

It wasn't easy for me at that time for getting these larger bills due to me that have recently moved from Potchefstroom (North West Province) to Cape Town (Western Cape).

So, I went to an Cell C shop and they told me that I never had an cap on my data plan. Why wouldn't I have a cap anymore on my data plan? It had been working for months and now of a sudden it just decided to change? Never receiving any notices by mail or message.. I also needed a proof of address at that time and the only one I had was Cell C's proof of Address and when I gave it in at a "X"-shop, they had refused my proof of address because it was faulty and I can't remember the whole story anymore, it's a year later now and my contract is due to end around this time...

So I then decided to go to the shop and ask for termination of my contract. They said that I needed to phone the call center so that they can do the process for me.

So I phoned the call center and they said I just needed to pay a penalty fee and send the proof of payment through to them by mail and so I did. After months I still haven't heard from Cell C again, I went back to the shop to follow up on them and the guy working there told me after the proof of payment I had to phone them back again and so my fiance' phoned them and they said the contract was never canceled from there side but it is now cancelled.

But this month I got a surprise again. My debit order went off again. The communication is very poor and the processes doesn't seem to work.

Personally I will say contracts is not worth spending your money on anymore. Pay as you go and you have much less of a hassle and knowing that it suits your budget as well.

Sorry Guys. Always believed you were the best when I was younger. But now.. It's a pity that it had changed..