1 reviews | Active since Sept 2019
Cell c contracts are a **** to boost their poor finances. Beware
People please avoid cell c. It's a **** that's meant to get you in debts to uplift their already dying network. So I have two cell c cell phone contracts. I paid until my maternity leave started and I only earned 30% of my salary. Knowing how important my credit record is, I sent cell c an email to explain my situation. But got no response. I also tried to switch banks with cell c so that they can Debit the account with the least that I heard,but cell c did not respond. Recently I sent a complaint via email on the 24 June 2020 and explained that I have a problem with my account being listed as handed over when I tried to arrange to pay for the account with no luck. And the response to my email was from Bongani Radebe, he/she promised that my complaint will be attended to in two business days from the 24th June 2020.up to today 03 July 2020, nothing has happened and I cannot even run my business with this bad record on my name. So cell c will pick itself up with us? ******** us our hard earned money and ruining our profiles? I even regret ever taking their contract, my brother told me how unprofessional and poor cell c is, but I decided to give them a chance. My entire family is unhappy with this and all 12 of us are going to cancel any relationships we have with these ********. Now cell c says I owe then R35000 and more, just because of missing 3 months payments which is their fault and was R1100 per payment. So how did we get to R35000 and more?
We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will have that investigated and rectified. Do expect our call shortly.
^NT
We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will have that investigated and rectified. Do expect our call shortly.
^NT
