EV
Emmerentia V

1 reviews | Active since Apr 2018

09 Apr 2018, 13:12

Cell C Contracts

It is a STRUGGLE to cancel a contract with Cell C. Staff at the store refuses to assist. One has to call 084143. If you manage to get someone to answer option 2, whomever answers at the other side cuts you off every time, once you refuse to take out another contract.

0
Replies (3)
Cell C
Cell C's reply09 Apr 2018, 15:18
Official

Good afternoon Emmerentia

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

EV
Emmerentia V's update09 Apr 2018, 15:20
Reviewer Update
I managed to get an answer after the fourth try. Thank you for the same day response.
Cell C
Cell C's reply09 Apr 2018, 16:29
Official

You're welcome and thank you for providing us with feedback.

Regards

Cell C | PN

Best regards,