MS
Marvelos S

1 reviews | Active since Sept 2011

27 Jun 2017, 10:28

Cell c Contract lines

<p>I had 3 contract phoness with cell c for the few past years and unfortunately i was unable to make payment for the phones for a period little over 3 months and they were forced to permanately de activate the lines. </p> <p> </p> <p>After my financial situation improved i then made the payment which included paying a cancellation fee for the service which i still very much still preferred to contunue with without any success </p> <p> </p> <p>I have since being begging to get my lines reinstated as prepaid lines and i am being given the run around from one department to another and no one sems to want to take the responsibility </p>

0
Replies (6)
MS
Marvelos S's update27 Jun 2017, 10:46
Reviewer Update

My Contract number is ********** 700

Cell C
Cell C's reply27 Jun 2017, 11:01
Official

Hi Marvelos

We have referred this matter to one of our team members for assistance. You will be contacted shortly.

Apologies for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jun 2017, 11:01
Official

Hi Marvelos

We have referred this matter to one of our team members for assistance. You will be contacted shortly.

Apologies for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jun 2017, 12:28
Official

Kindly respond on this private reply with your alternative contact number for further assistance.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply03 Jul 2017, 12:39
Official

Theodorah will assist as communicated.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply03 Jul 2017, 15:20
Official

Theodorah confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,