SG
Saleha G
1 reviews | Active since Dec 2015
15 Dec 2015, 10:36
Cell C contract iPhone 6s plus
Good Day,<br> <br> i recently complained on facebook regarding the poor service i received from Cell C about their iphone 6s plus contract.I was contacted back to be told to go the store because they now have stock of my iphone 6s plus 64gb. Upon arriving at the store i was told they only have iphone 6s 16gb and that i should settle for that or take something else. Its now been 3 weeks since i app****. Why do you advertise falsely if you cant meet customer demands. I am really disappointed with the poor service Cell C offers taking into account that Cell C is a national brand and should live up to certain standards.I would really appreciate if a Cell C representative can address these concerns at the earliest. <br> <br> Regards<br> Disappointed customer
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Cell C's replyOfficial
15 Dec 2015, 10:41Hello salu4eva,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Dec 2015, 10:41
Official
Hello salu4eva,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,