Cell C Contract Has Been a Nightmare Since February 2026

I have been a Cell C customer for years and never experienced significant issues while using a prepaid SIM. However, since taking out a contract in February 2026, I have experienced ongoing network problems including being unable to make or receive calls, send or receive SMSs, and access mobile data.

I have contacted Cell C numerous times over the past several months, but the issues are either only partially resolved or reoccur shortly afterwards. It is extremely frustrating to pay for a service every month while repeatedly experiencing interruptions to basic functionality.

The final straw was today when I placed grocery orders through Woolworths Dash and Checkers Sixty60. Both delivery drivers attempted to contact me, but due to Cell C's network issues they could not reach me, despite me having my phone with me the entire time. Both orders had to be returned, resulting in me losing the delivery fees I had paid.

When I contacted Cell C, I was informed that they were experiencing network issues and that technicians were working on a resolution. However, no communication was sent to customers to notify them of the outage.

What a useless network provider