LM
Lebo M
1 reviews | Active since Nov 2020
07 Feb 2025, 01:07
Cell c contract department
Good morning
I'm extremely disappointed with the service rendered at the contact department,On the train 4th Feb 2025 as well as on the 5th Feb 2025 I had requested for my cell c contract . The agent advised me that the team leader will send the copy ,till now I have not received the copy of loan contract , after verifications were done accurately. I was actually surprised that the employees are no allowed to provide with the team leaders details . It's been 5 days already .
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Cell C's replyOfficial
07 Feb 2025, 07:36Dear Lebo Moatshe,
Thank you for reaching out to us.
We're sincerely sorry to hear of the challenges you experienced while trying to obtain a copy of your contract. Please be advised that we have escalated the matter to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Thank you for reaching out to us.
We're sincerely sorry to hear of the challenges you experienced while trying to obtain a copy of your contract. Please be advised that we have escalated the matter to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Cell C's reply07 Feb 2025, 07:36
Official
Dear Lebo Moatshe,
Thank you for reaching out to us.
We're sincerely sorry to hear of the challenges you experienced while trying to obtain a copy of your contract. Please be advised that we have escalated the matter to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Thank you for reaching out to us.
We're sincerely sorry to hear of the challenges you experienced while trying to obtain a copy of your contract. Please be advised that we have escalated the matter to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN