1 reviews | Active since Jul 2011
Cell C Contract Cancellation Issue
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RENE H
131 reviews | Active since Jul 2011
06 Nov 2022, 09:47 Cell C contract cancellation nightmare Why am I being charged the full installment amount for a handset which ends on the 04th November. Cell C expects me to pay the full amount end November. This is not right since the handset is finished paid on the 04th November I should therefore be charged a pro rata amount. In the past I have been billed pro rata for the device and the benefits amount! Why am I being charged the full amount for the device this time round???? I have given a month notice on the 04th OCTOBER contract expire date is the 04th NOVEMBER. This is not on!!!! Sort this issue out at once!!!!!!! I cannot wait to cancel my current Contract with you as soon as it expires. Cell C offers bad service from with ********* charges!!!! Also why had the device in question insurance been cancelled when I have specifically instructed that I want to keep the insurance active. I spoke to Grant van Wyk with regard to the insurance he said the insurance is still active yet we received sms's that the insurance ce has been cancelled. Grant has not gotten back to me with feedback yet.
Your cancellation request was processed successfully on the 04/10/2022 and your contract was terminated on 04/11/2022. You have been billed accordingly as there is a calendar month notice period for cancellations.
^PN
Best regards,
Your cancellation request was processed successfully on the 04/10/2022 and your contract was terminated on 04/11/2022. You have been billed accordingly as there is a calendar month notice period for cancellations.
^PN
Best regards,