GM
Gabadela M

1 reviews | Active since Jun 2010

13 Aug 2020, 16:07

Cell C Contract

Hi

I'm very disappointed ☹️☹️ with regard to the Cell C Debt review and administration department I loved a call from Tuesday , been sanding emails left and right with no response with regard with my Cell C contract,but Cell C customer service department they told me that it's should take from 12 to 48 hours for the department to respond and now is more than 48 hours with no respond, would like someone from the department to phone me with regard to the matter because the are not available for us to phone them because they are working from home but they can phone me on this number *** Please it's a matter of urgent,

0
Replies (3)
Cell C
Cell C's reply13 Aug 2020, 16:49
Official
Hi Gabadela

We apologize for the manner in which this matter was handled. Our support team will follow on this matter and assist.

Do expect communication.

^PN
GM
Gabadela M's update13 Aug 2020, 16:55
Reviewer Update
Hello

Will be waiting for their respond
its first disappointment ???? I ever had with them after been with them for so may years Hope they can respond to my issue as soon as they can


GM
Gabadela M's update17 Aug 2020, 15:07
Reviewer Update
Still not happy with the kind of service which I have received from Cell Debt reviews and administration as I have said last week,
they phoned me with regard to my complain from Hello Peter and they have SMS me the balance of winch I I have to pay and I did pay it emailed them my proof of payment as they requested.
and I have also asked them to email me my statement and also to activate my network line
but my line line is still deactivated and Holland Insurance cant fix my phone because my line is deactivated because.

and no one from the debtors department has contacted me with regard to the matter since we can not contact them.

Can someone from the department get back to me with regard to my matter