Cell C Contract Buy Out

<p>Good day, </p> <p> </p> <p>I have been trying to switch to cell c via there contract buy out option from 14 September (to a pinnacle 2).</p> <p> </p> <p>Once I submitted all my documents to the salesman he confirmed that it won't take longer than a week... It has been almost three weeks now and I have had to stay in contact with the salesman as he is apparently to busy to follow up with, or he just doesn't contact me back, after I have asked him on numerous occasions to let me know what is going on. I find this very unprofessional and totally unexceptable as cell c claims that they have the best costumer service. </p> <p> </p> <p>When I do get hold of the salesman it's always the same answers. They don't have stock, then they do have stock, then they don't have stock again. On one occasion I got hold of the salesman and he told me that he was busy and would phone me back in five minutes. I am still waiting for that call. On top of that I went onto their website to log a complaint and saw that all their contracts changed.</p> <p> </p> <p>If someone competent can't help me very soon i will stay with my current service provider as cell c obviously don't need any more clients.</p> <p> </p> <p> </p>