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Sibonelo M

1 reviews | Active since Jul 2017

04 Jul 2017, 04:45

Cell c contract buy out

<p>Good morning </p> <p>I app**** for a contract buy out with cell c, last year April and have not received the buy out voucher to date. This has resulted in cell c, opening up a contract for me while I have other contracts with mtn that where not settled. Please help</p> <p> </p>

0
Replies (6)
Cell C
Cell C's reply04 Jul 2017, 08:27
Official

Hi Sibonelo

Sincere apologies for the unsatisfactory service and inconvenience caused

We will assist you with this matter. Do expect communication from one of our team members during the course of the day.

Regards
Cell C | PN

SM
Sibonelo M's update05 Jul 2017, 21:17
Reviewer Update

Good evening

I have not received any feedback as yet, I was called by a cell c employee yesterday and was assured that I would receive feedback today but didn't get any feedback today. Your urgent response would be highly appreciated.

Cell C
Cell C's reply06 Jul 2017, 10:13
Official

An urgent follow up request has been sent and feedback will be provided.

Regards

Cell C PN

Cell C
Cell C's reply10 Jul 2017, 11:38
Official

Skhumbuzo confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply20 Jul 2017, 07:57
Official

Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

SM
Sibonelo M's update28 Sept 2017, 14:40
Reviewer Update
Good day Yes I have received back a portion of the money owed to me and am awiting feedback on the contract buyout with cellc.