JP
Johann P

1 reviews | Active since Mar 2014

03 Dec 2018, 12:06

Cell C contract almost approved - *****?

Received an SMS which says “OTP number: ******xx. Your Cell C contract is almost approved. Please call 084 151, option 1, if you did not apply. Cell C.”

I attempted to call the number but the call failed. I see that I am not the only person in this situation. Please resolve this issue and put safeguards in place to prevent such a common problem from occurring.

0
Replies (2)
Cell C
Cell C's reply03 Dec 2018, 12:12
Official
Good afternoon Johann

We will ensure that this matter is sorted. Do expect communication from one of our team members.
 
We apologize for the inconvenience caused.
 
Regards
Cell C | PN 

Best regards,

Cell C
Cell C's reply04 Dec 2018, 13:07
Official
Lungile has been in contact with you to assist and provide feedback regarding this matter.
 
Regards
Cell C | PN  

Best regards,