Cell C Contract Airtime Theft!

<p>My Chatmore 200 contract was being migrated at the end of May 2016 to prepaid. I've paid the full month of May for my contract, yet Cell C have decided to migrate my contract a day early at 7:30 am on the 31st, which by my calculations is not a full month.</p> <p> </p> <p>I had 50 minutes of talk time left (R50), which I was going to use today, these have been essentially ****** by the early migration.</p> <p>I was on the phone for 25 minutes this morning to customer care - casually being passed around 3 depts. to end up with this issue unresolved. This is NOT customer care or customer service of any form.</p> <p>Please Cell C - kindly offer the balance of my outstanding contract minutes as a prepaid voucher to the same number as a show of good faith that you do take responsibility for your mistakes and offer some level of "customer care" having been your customer since you opened.</p> <p>Thanks</p> <p> </p> <p>My Acc #: ***</p> <p>-------------------------------------------------------------</p> <p>After Cell C's response here saying they would contact me - I still have received no contact from them in over 24 hours - just another experience of its brilliant level of customer service.</p>