EZ
Elzanne Z

1 reviews | Active since Sept 2020

01 Sept 2020, 13:05

Cell C contract

I had a contract with Cell C. I already cancelled this contract at the end of March as my contract would have expired at the end of July. The first of August I had to contact Cell C again because they continued with my contract. After it was confirmed to me for the second time that my contract had been cancelled, a debit order was still deducting yesterday. I experience this service of Cell C as extremely poor as I have already contacted them twice but still my debit order is deducted but I am not receiving any data. This is pathetic!

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Replies (1)
Cell C
Cell C's reply01 Sept 2020, 14:16
Official
Hi Elzanne 

Thank you for contacting Cell C.

Your contract with Cell C was cancelled on 06/08/2020. Please note that you are liable for the August debit order and should there be a disconnection credit a refund will be processed after 07/09/2020. 

^MM