AM
Anna M

1 reviews | Active since May 2021

08 May 2021, 16:19

Cell C- contract

I had a contract with Cell C which ended last year. I went to their Key West branch and they told me to call their call Centre for cancelation which I did. I called to tell them I would not be continuing with the contract after the 24 month period. They are still debiting my account to this date, I've called them numerous times, blocked the debit order but still nothing. Please help me

0
Replies (7)
Cell C
Cell C's reply08 May 2021, 18:58
Official
Good day Ms. Mahobo 

Thank you for writing to us. 

We have received your review regarding the cancellation of your contract.

One of our Social Media consultant will be in touch to help resolve your query.

^NZ
AM
Anna M's update08 May 2021, 19:06
Reviewer Update
Thank you
Cell C
Cell C's reply08 May 2021, 21:39
Official
You are welcome.

^NZ
Cell C
Cell C's reply08 May 2021, 21:39
Official
You are welcome.

^NZ 
AM
Anna M's update12 May 2021, 16:54
Reviewer Update
I still haven't received the call from your consultant
AM
Anna M's update21 May 2021, 10:53
Reviewer Update
I spoke to a consultant named Mpho Ndlovu and he assured me that the matter will be dealt with and get back to me and he still hasn't gotten back to me
Cell C
Cell C's reply21 May 2021, 12:09
Official
Hi  Anna 

Thank you for contacting us. 

We will follow up with Mpho and revert to you. 

^NT