ET
Edward T
1 reviews | Active since Mar 2025
30 Jan 2026, 21:20
Cell c contract.
If I could, I would rate Cell C 0 star. My cellphone contract ended in December. However, before it ended Cell C has been calling me for months insisting that I upgrade or take a data option on the sim of which I politely declined. To my surprise they debited my account in January. I do not recalling giving consent to coninue with any arrangement with Cell C. Its really simple, pay back what you stole from my account. Cell C went and changed the mandate on my debicheck without my approval. This is *****! I would not recommend Cell to any client.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
31 Jan 2026, 07:38Dear Edward T,
We acknowledge the concerns you have raised and regret the frustration and inconvenience this experience has caused. This is certainly not the level of service we aim to provide.
We understand your concern regarding the debit processed after your contract ended and would like the opportunity to investigate this matter further and resolve it as quickly as possible.
Please be assured that our support team will reach out to you to provide further assistance. We appreciate the opportunity to address this issue.
Regards,
Cell C | TD
We acknowledge the concerns you have raised and regret the frustration and inconvenience this experience has caused. This is certainly not the level of service we aim to provide.
We understand your concern regarding the debit processed after your contract ended and would like the opportunity to investigate this matter further and resolve it as quickly as possible.
Please be assured that our support team will reach out to you to provide further assistance. We appreciate the opportunity to address this issue.
Regards,
Cell C | TD
Cell C's reply31 Jan 2026, 07:38
Official
Dear Edward T,
We acknowledge the concerns you have raised and regret the frustration and inconvenience this experience has caused. This is certainly not the level of service we aim to provide.
We understand your concern regarding the debit processed after your contract ended and would like the opportunity to investigate this matter further and resolve it as quickly as possible.
Please be assured that our support team will reach out to you to provide further assistance. We appreciate the opportunity to address this issue.
Regards,
Cell C | TD
We acknowledge the concerns you have raised and regret the frustration and inconvenience this experience has caused. This is certainly not the level of service we aim to provide.
We understand your concern regarding the debit processed after your contract ended and would like the opportunity to investigate this matter further and resolve it as quickly as possible.
Please be assured that our support team will reach out to you to provide further assistance. We appreciate the opportunity to address this issue.
Regards,
Cell C | TD