ST
Sibongile T
1 reviews | Active since Dec 2025
10 Feb 2026, 16:02
Cell c contract
My mom has been with cell c for 6 years its really dissapointing their customer service is very bad, my mom upgraded a contact on the 2nd of February and they never informed her that the iphone is discontinued all of a sudden they called and my mom took a iphone 13 and now the iphone 13 there is no stock this is really ****ing off bad service i wouldn't recommend!!!!! It's bad!!!
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Cell C's replyOfficial
10 Feb 2026, 16:12Dear Sibongile,
Thank you for contacting us.
We sincerely apologize for the inconvenience your mom has experienced and completely understand how frustrating this must be. In order for us to escalate the matter and provide the proper assistance, could you please share the following information via private message:
- Account holder’s ID number
- Cell C number in question
- Account holder's contact number
We look forward to your response.
Regards,
Cell C | GN
Thank you for contacting us.
We sincerely apologize for the inconvenience your mom has experienced and completely understand how frustrating this must be. In order for us to escalate the matter and provide the proper assistance, could you please share the following information via private message:
- Account holder’s ID number
- Cell C number in question
- Account holder's contact number
We look forward to your response.
Regards,
Cell C | GN
Cell C's reply10 Feb 2026, 16:12
Official
Dear Sibongile,
Thank you for contacting us.
We sincerely apologize for the inconvenience your mom has experienced and completely understand how frustrating this must be. In order for us to escalate the matter and provide the proper assistance, could you please share the following information via private message:
- Account holder’s ID number
- Cell C number in question
- Account holder's contact number
We look forward to your response.
Regards,
Cell C | GN
Thank you for contacting us.
We sincerely apologize for the inconvenience your mom has experienced and completely understand how frustrating this must be. In order for us to escalate the matter and provide the proper assistance, could you please share the following information via private message:
- Account holder’s ID number
- Cell C number in question
- Account holder's contact number
We look forward to your response.
Regards,
Cell C | GN