Cell C continues with TERRIBLE & DISGUSTING customer service

So after writing a review on Friday 7th June regarding Cell C's bad service I then received a call on Saturday from them and I explained EVERYTHING. The lady that called was so polite and assured me that they will assist me. Today, Monday 10th June 2019 about an hour ago I received a call again from them and the agent's name is MUSA. She explained to me that I am on a 10GB anytime data 10GB night time as I have stated on my previous review, she was able to break down the package for me and explained that the agent that told me that I am on 5GB package probably doesn't understand how the product works, I said its fine I understand. She then says her goodbyes but before she hangs up I asked her if that was all the feedback that she was going to give me as there was still more clarity that needed to be provided. I then asked her why am I dealing with so many different people regarding my case and that means that I should tell each and everyone of them the same thing over and over again which is really annoying and creates more confusion. I asked her why am I not talking to the same lady that I was talking to on Saturday, I further asked her what's the way forward regarding the outstanding benefits that I never received and tell her again that it is annoying to be dealing with different people every time. She then decides to develop an attitude and asks me why am I getting upset and that she already said that she will ask the lady that called me on Saturday to call and give me feedback, but I'm the one that is just going on about it and that I should know what I want. I got very angry and told her that I will not continue to engage with her and she should rather get the lady I spoke to on Saturday to call me back and I hung up the phone. I'm so angry and I've decided to take this up further with ICASA.