1 reviews | Active since Jul 2016
Cell C continues to disappoint
<p>I have been trying to get hold of C insurance the phone keeps ringing with no answer. I've logged complaints but till today I am still waiting for my query to be resolved. I have been communicating with Natasha Carr via email who promised to inform me which phone you have in stock because the phone I insured (iPhone6) is not in stock that was on the 24th of May up till today I haven't received any feedback. Not a single month I've failed to pay cell C but every single time I need them to deliver they fail. I've not had a single encounter with cell c where I was impressed with their service. From their employees at their local stores who are rude and have no clue what customer service is. Every time your sales consultants call selling whatever product I tell them one thing and that is I'm not interested in anything Cell C has to offer me and I can't wait for my contract to end. My contract ends in October and I can't wait to cut looses with cell c. If your clients are your driving force as a service provider I suggest you learn how to treat your clients fairly! </p>
Hi Londiwe
We'll get one of our team members to liaise with CSurance and assist. Do expect communication.
Apologies for the unsatisfactory service.
Regards
Cell C | PN
Best regards,
Hi Londiwe
We'll get one of our team members to liaise with CSurance and assist. Do expect communication.
Apologies for the unsatisfactory service.
Regards
Cell C | PN
Best regards,
Skhumbuzo has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Skhumbuzo has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
