CELL C - CONTINUES TO DEBIT__ME AFTER CONTRACT CANCELLATION

I specifically cancelled my contract (data and voice only - no headset) Cell C on 10 Sept 2021 for which I received an SMS notification for saying: "Your cancellation request was successfully process and you contract will be termination on 10 Oct 2021.".

This contract had a 30day notice period and I paid for the 30 days in advance. I have received nothing from Cell C since cancellation.

NOW 29 OCT 2021 - CELL C Debits me the full amount.

THIS IS INCORRECT.

AND AS USUAL I CALLED THE CELL C HELPLINE THIS MORNING - I WAS SHOVED FROM ONE AGENT TO ANOTHER - AND EVENTUAL THE 4TH AGENT PUT THE PHONE DOWN ON ME.

PLEASE RESOLVE