1 reviews | Active since Mar 2009
CELL C CONTINUES TO BE THE WORST BUSINESS SERVICE PROVIDER IN SA
It is really sad that one has to take to hellopeter to get the attention of a business like Cell C. Cell C call center staff are the most *********** customer service staff in South Africa. They make more effort of frustrating a business client with arrogant response and zero effort to support the business client. Multiple call were made to Cell C to get their support for a high priority business issue this morning. I have resolved to write a complaint on hellopeter as a last effort to get a manager to call me, knowing that this will never happen!
I have my entire business and personal cellular portfolio with Cell C. The support from their call center is pathetic.
We have a business issue this morning but Senzo and others in the call centre arrogantly make no effort to assist a business client.
what is the point of being a loyal cell c business client when they dont have any business support for their customers.
I recommend that Cell C send some of its staff to Vodacom for customer service training and how to deal with business customers for high priority support requests.
Apologies for the unsatisfactory service received.
We would appreciate the opportunity to assist you. Kindly give us a brief description of your query.
Regards
DA
Apologies for the unsatisfactory service received.
We would appreciate the opportunity to assist you. Kindly give us a brief description of your query.
Regards
DA
