Cell C continues billing after contract cancelled
<p>Cancelled contract beginning of june after it had run for over 30 months and was told account would be transferred to pay as you go. Debited end of june and they loaded data and airtime then suddenly reversed it out. The debited again at end of july with R204 , asked the accounts what was going on and was given a long story with little credibility. My next move is to move the pay as you go to another provider and after two contracts with Cell C will part ways for good. I must assume this company will eventually go into business rescue as most people come to realize the lack of integrity that is app**** in their business dealings. logged a further complaint to their site yesterday and no action</p>
As per the subscriber the terms and conditions, if the agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
We have requested one of our team members to look into this matter and assist.
Regards
Cell C | PN
As per the subscriber the terms and conditions, if the agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for the contract period and then on a month-to-month basis until the agreement is cancelled.
We have requested one of our team members to look into this matter and assist.
Regards
Cell C | PN
