PN
Phindile N

1 reviews | Active since Feb 2013

21 Dec 2015, 08:55

Cell C Continue to Rip their Customers

Once again I find myself writing yet another complain to Cell C about incorrect billing on my account 3 months in a row. <br> I really don't know what to do now with this company.<br> <br> Anyone reading this report, kindly advise what legal steps I Can take against cell c for their continued recklessness.<br> <br> I have a copy of a contract stating that my Post Data contract for 500mb day and 500 mb night data on the Huawei mate 7 gold cell phone is R389pm. why I'm I billed R670pm consistently?

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Replies (1)
Cell C
Cell C's reply21 Dec 2015, 09:17
Official
Hello Phindilen143,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN