Cell C continue to bill me even after settlement of contract...

<p>On the 27th of January 2017 at around 15:15 I paid for two of my three contracts ********** 951 and ********** 430 I then took the bank deposit slips to a Cell C store in BrooklynMall Pretoria as advised, I was helped by a lady who then scanned and emailed my deposit slips along with my ID , and gave me an assurance that everythingwent through so the contracts are settled and there was no need for me to call 084 143 as she E-mailed my proof of payment directly and i will continue getting the contract benefits as normal untill the contract completely expires, so now to my surprise 4 months down the line i get a hiher bill than expected I did a follow up call that is when I was told my lines are still active that I need to pay a settlement amount again to have them closed.</p> <p> </p> <p>So now I am given the run arounds as there is no one to account to this matter since it appears the lady who assisted me back in January doesnt work there anymore. I must now pay for what seems to be a store error, I am being ask to provide to proof of payment which can be easily be found on my account, I went to Brooklyn Cell C Store again Yesterday 08 May 2017 the manager there seems clueless on how to deal with this.</p> <p> </p>